Insurance & TennCare

Stephanie’s Compassionate Care Services, LLC is in the process of expanding insurance partnerships and works with eligible programs as approved.

We welcome TennCare-related inquiries and encourage families to contact us to discuss eligibility and coverage options.

TennCare Inquiries

For TennCare-related inquiries, documentation requirements may include:

• Member ID number
• Managed care organization (MCO) information
• Case manager contact details (if assigned)

We work collaboratively with case managers and care coordinators to ensure clear communication and continuity of care.

What We Assist With

We provide support for individuals who may qualify for non-medical assistance under approved programs, including:

• Personal care support
• Assistance with activities of daily living
• Supervision and safety monitoring
• Homemaking support
• Respite assistance (when applicable)

All services provided remain non-medical in nature.

Verification Process

To begin the insurance or TennCare process, families should:

  1. Submit insurance information

  2. Provide member ID and policy details

  3. Complete intake documentation

  4. Await eligibility confirmation

important Notice

Insurance authorization does not guarantee unlimited services. Approved hours and service types are determined by the payer.If services exceed approved coverage limits, families may discuss private pay options.

When Private Pay May Be Required

Private pay may apply when:

• Coverage is denied
• Approved hours are insufficient
• Services requested fall outside covered benefitsOur office will clearly explain all options before services begin.

Documentation & Compliance

We maintain organized intake procedures and documentation standards to ensure alignment with payer requirements and service expectations.All insurance-related information is handled with privacy awareness and confidentiality protocols.

To begin insurance verification or Tenn-Care review, there are 2 ways to get started.

  1. Please follow the link to schedule an consultation: https://stephaniescompassionatecareservicesllc.as.me/

  2. Contact our admissions department directly.

    📧 intake@stephaniescompassionatecareservices.com, notate that you want to begin insurance verification and we will email you an intake form, once its received someone from the admissions department will contact you in 24 hours.