💳 PRIVATE PAY SERVICES
Flexible, Reliable Care — Without the Wait
At Stephanie’s Compassionate Care Services, LLC, our private pay services provide families with immediate access to dependable, non-medical in-home support—without delays from insurance approvals.
Private pay allows for greater flexibility, faster service start times, and fully customized care plans tailored to your loved one’s needs.
🏡 What Private Pay Services Include
Our services are designed to support daily living while promoting independence, dignity, and comfort at home.
Services may include:
• Personal care assistance (bathing, dressing, grooming)
• Companion care and supervision
• Homemaking support (light housekeeping, laundry, meal prep)
• Mobility and transfer assistance
• Medication reminders (non-medical)
• Respite care for family caregivers
• Post-hospital recovery support
• Overnight and extended care
All services are non-medical and focused on daily support.
PRIVATE PAY OPTIONS
✳︎
WHILE WE WAIT UNTIL INSURANCE APPROVAL
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LET'S GET YOUR SERVICES STARTED TODAY
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PRIVATE PAY OPTIONS ✳︎ WHILE WE WAIT UNTIL INSURANCE APPROVAL ✳︎ LET'S GET YOUR SERVICES STARTED TODAY ✳︎
👨👩👧 Who Private Pay Is Best For
Private pay services are ideal for:
• Families needing immediate care
• Clients who do not qualify for insurance or TennCare
• Individuals needing more hours than insurance allows
• Short-term or temporary care needs
• Families who prefer flexible and consistent scheduling
🗓️ Billing & Payment Policy
To ensure consistent, reliable care and caregiver availability, we follow a structured billing system.
💰 Weekly Billing Schedule
• Invoices are sent every Friday for the upcoming week of scheduled services
• Payment is due by Sunday at 12:00 PM (noon)
• Services are scheduled and confirmed once payment is received
💳 Accepted Payment Methods
We accept secure electronic payments, including:
• Debit cards
• Credit cards
• Electronic payment processing
Payment instructions will be provided during onboarding.
⚠️ Important Payment Guidelines
• Payments must be made in advance to secure services
• Services may be delayed, paused, or rescheduled if payment is not received by the deadline
• Continued services are dependent upon timely payment
• Any schedule changes should be communicated prior to invoicing
This policy ensures we can maintain dependable staffing and high-quality service.
📝 How to Get Started
Starting private pay services is simple and structured:
📞 Step 1: Submit Your Request
The process begins when you contact our office or complete our intake form.
During this step, you will:
• Provide basic contact information
• Share who needs care
• Briefly describe the type of support needed
• Indicate preferred schedule and start timeframe
This allows our team to review your request and prepare for your consultation.
https://form.jotform.com/sccservices/intakeform
🗣️ Step 2: Consultation
After your request is received, we will contact you to schedule a consultation.
During this conversation, we will:
• Discuss your loved one’s daily needs and routine
• Identify the level of assistance required
• Review scheduling preferences
• Answer any questions you may have
• Determine if private pay services are the best fit
This step ensures we fully understand your situation before services begin.
We discuss your needs, schedule, and expectations
📝 Step 3: Care Plan Development
Based on the consultation, we create a personalized care plan tailored to your loved one.
The care plan will outline:
• Specific services to be provided
• Daily care routines
• Safety considerations
• Caregiver expectations
• Schedule and frequency of services
Our goal is to create a plan that supports comfort, safety, and independence.
💳 Step 4: Invoice & Scheduling
Once the care plan is finalized, we move forward with scheduling and payment.
During this step:
• An invoice is issued for upcoming services
• Services are scheduled based on availability
• Payment must be received to confirm your schedule
💰 Payment Policy Reminder:
• Invoices are sent every Friday
• Payment is due by Sunday at 12:00 PM (noon)
• Services are secured once payment is received
This process ensures consistent caregiver availability and reliable care.
🏡 Step 5: Care Begins
Once everything is confirmed, services begin in the comfort of your home.
Your caregiver will:
• Arrive as scheduled
• Provide support based on the care plan
• Assist with daily living activities
• Maintain professionalism, compassion, and respect
We focus on delivering dependable, high-quality care from day one.
🔄 Ongoing Support After Services Begin
Our involvement doesn’t stop once care starts.
We continue to:
• Maintain communication with families
• Monitor how services are working
• Adjust care plans as needed
• Address any questions or concerns
Our goal is to ensure your loved one continues receiving the right level of support.